Goal: First MVP
The team reached out to me to help turn their manual agency service into a SaaS tool.
The goal is to build a platform for Web3 project owners or marketers to streamlines their marketing workflow, all in one place.
👩🏻💻 My Role
- Supported product discovery and competitor research
- Designed MVP for first proof-of-concept (POC)
- Ran testing sessions with early users
- Built the design system from scratch
Tools
- Figma
- Notion
- ChatGPT
- MidJourney
Team
- 🧠 1 Product Manager
- 🎨 Me (Product Designer)
- 💻 1 Engineer
🔍 Discovery & Market Research
To validate the opportunity and know what to build, my product manager and I had:
Demo calls with competitors and related products
Ad management platforms (e.g., Meta Ads Manager, Twitter Ads, Google Ads), marketing automation tools (e.g., HubSpot, Mailchimp, ActiveCampaign), Customer Data Platforms (CDPs) (e.g., Segment, Amplitude, 神策數據), growth marketing tools (e.g., Branch, AppsFlyer, Mixpanel), and Web3 marketing dashboards (e.g., DappRadar, Galxe, Zapper).
Analysis of public customer reviews
From G2 and X.
Feedbacks from investors, accelerator mentors, and existing clients

Takeaways
Users were frustrated with switching between different platforms—some were synced, others weren't. This highlighted the need for a single place to manage ad audiences, campaigns, and performance tracking, fully in sync with X (Twitter).
📊 Value vs. Effort
Before moving forward, the PM, a developer, and I met to evaluate the technical and business feasibility of each feature, ensuring we were building something both valuable and achievable.

🧪 Prototyping & User Testing
Rather than a Figma prototype, I directly work with our developer to build a interactive prototype that users could test hands-on.
*2026 update: I now use Lovable to build interactive prototype.
Key Flows:
😵 Design Challenge: Once Real Data Came In
Once real data was entered and users started using the product in real scenarios, many unexpected issues surfaced. For example, some data fields were much longer than anticipated, and the original vertical stacking caused the layout to break on smaller screens.
To address this, we revisited the UI and reorganized the data structure.
- Switched from vertical stacking to horizontal scrolling to save space and improve usability on limited screen sizes.
- Redesigned filters to be scrollable and logically chunked, making it easier for users to scan and adjust complex conditions.
Clients described the experience as "surprisingly easy," even though the underlying workflow was highly complex.

🧱 Design System & Branding
I created a design system with Material Design UI to ensure visual consistency and better design handoff.
- Customized atomic components (cards, filters, inputs)
- Used MidJourney to generate custom 3D, C4D graphics to create a futuristic brand feelings.






Design Impact on Users
- ✅ Reduced onboarding time by simplifying complex Web3 workflows
- ✅ Improved campaign setup success rate through intuitive data visualization
- ✅ Validated with 8 users in live prototype testing
Design Impact on Business
📌 Next Up: Design for Growth
After establishing the product foundation, I shifted focus to growth-stage design challenges—optimizing existing experiences and exploring new features to expand the user base.
→ See how I approached this in the Influencer Marketing Tool case study
Next Case Study
Influencer Marketing Management Tools, B2B, SaaS
